Delivery Information
Picking
Picking
HandHeld Picking Technology is used to ensure 99.9% accuracy.
Packing
Packing
Every order is double-check and securely packaged by our Packing team.
Dispatch
Dispatch
All parcels and pallets sent are on a Next Working Day service to the UK mainland.
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IMPORTANT EUROPEAN SHIPMENT NEWS: DPD are having issues with their UK exports heading to the EU. The regional DPD business units across Europe have temporarily banned sports nutrition items from being imported into their territories due to many of them being of animal origin e.g whey, beef and so on. DPD UK are actively trying to have this matter resolved, and we are awaiting an update.
All EU shipments are now being sent with UPS.
Please note that VAT will be due on imports into the EU and Import Duties may be required on certain products. You will receive an email from UPS or your local customs agent requesting payment before they deliver your goods. These payments are handled directly between yourself and the courier/customs agent.
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*Closed on Bank Holiday Monday. Open as usual from 9.00am Tuesday 1st June*
Important: All issues with deliveries, including damages or discrepancies, must be reported within 7 days of the order being delivered. If parcels are damaged upon delivery then they need to be signed as such with the delivery driver. Failure to do so may result in us being unable to make a claim on your behalf. Please note that discounted products which are short-dated/dated stock are non-returnable/non-refundable.
Same Day Despatch up until 4.00pm
UK Mainland - Next Day Delivery
£6.50 + VAT
Free Weekday Delivery
If you spend over £150
- Same day dispatch on orders placed and paid, if payment is due, before 4.00 pm Monday - Friday.
Free Saturday and Sunday Delivery
- Free Saturday or Sunday delivery when you spend over £150+VAT. Order between 4pm Thursday and 4pm Friday, and request the delivery day in your order comments.
- Spending under £150+VAT? The standard £6.50+VAT shipping charge will apply.
Non-UK Mainland Delivery (2 Day Service)
Free (Terms below)
*On orders going to Non-UK Mainland addresses over £250+VAT*
Orders going to BT (Nothern Ireland)
- £8 Per Parcel: If you spend below £250+VAT
- Free Delivery: If you spend above £250+VAT
Orders going to Postcodes, GY, IM, JE, ZE, IV
- £12 Per Parcel: If you spend below £250+VAT
- £4 Per Parcel: If you spend above £250+VAT
European Delivery
See all prices below
Free delivery – If you spend over £250 (INCLUDES ZONE 1, 2)
50% Discount on delivery with orders over £250 (INCLUDES ZONE 3, 4, 5)
ZONE 1 (Belgium, France, Germany, Ireland,Netherlands) 2 DAYS
- £8 Per Parcel
ZONE 2 (Austria, Denmark) 3 DAYS
- £11 Per Parcel
ZONE 3 (Czech Republic, Italy, Slovakia, Spain) 3 - 4 DAYS
- £14 Per Parcel
ZONE 4 (Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden) 4 - 6 DAYS
- £20 Per Parcel
ZONE 5 (Croatia, Bulgaria, Greece, Latvia, Lithuania, Romania) 4 - 6 DAYS
- £24 Per Parcel
Rest Of The World
Collection only
Free
- All orders outside of the UK/Europe are collection only
- For more information, please contact us on 01733 232994 or email sales@musclefinessewholesale.com